![]() We will accept your return request within 2-5days after we receive the returned item. After Serviceīecause of the expensive international freight and shipping time is very long.For any reason,you are not satisfied with the items,we accept returns and exchanges within 7days after you received you item and you will bear the cost of return shipping. If you are not satisfied with it,please contact us.we do our best to service you in 24 hours. your satisfaction is our greatest motivation,We sincerely invite you to leave a positive feedback for us if you are satisfied with our item.Ģ. When your order arrives at customs, either the carrier or customs office will contact you directly to arrange for the payment of any charges that may be due.If you need 3mm*18/20/30inches rope chain,please leave message when you order.Welcome to my store.ġ. These additional charges required for customs clearance are the responsibility of the recipient. The customs office of the destination country or region may impose customs fees, import duties, taxes, and other charges to your international order. Watches from King Johnnys come with a 1 year warranty, and no manufacturers warranty.Īre there fees, duties, or taxes Internationally on my order? No, we are not an authorized dealer of any watch brands. Is Johnny's anauthorized dealer of Rolex? ![]() Yes!! Everything is REAL!! NOTHING is gold plated or fake!!! Is the jewelry real gold and real diamonds? No, all custom items are a final sale and cannot be returned. Yes, we have multiple layers of security to ensure your personal information and payment details are never compromised. Yes, all King Johnny shipments are insured for their full value during transit. Please also note that due to the popularity of our offers, at times it can take an estimated 1-6 weeks for your order to arrive due to restocking of items.(In such cases you will be notified) Usually it takes an estimated 3-4 days for your order to arrive. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply call us or email us. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may return most new, unopened items within 14 days of delivery for a full refund. Order processing requires 1-3 Business Days PLUS shipping time based on the shipping method you choose.
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